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Post by account_disabled on Mar 12, 2024 6:27:52 GMT
Call deflection to optimize the customer experience Customer experience is one of your priorities, when we know that satisfied customers are often loyal and that obtaining a loyal customer costs less than acquiring new ones ! So, the more you offer a unique, memorable and positive customer experience, the more attached they will be to your brand. So don't scare away your customers because of a long waiting time to get in touch with the relevant customer service agents. With the implementation of Call Belize WhatsApp Number deflection, and call redirection, your customers will be able to obtain faster responses, depending on the channels used, they will be less frustrated and annoyed by waiting times, while being more convenient for them. Call deflection to reduce costs In the era of digitalization, many tools make it possible to automate many daily tasks. This allowed many companies to reduce their human resources, which also meant lower costs. Call deflection, which also allows certain actions to be automated, also reduces companies' human investments.
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